I agree with the other reviews that this place is great. Given that ratings on Yelp for car rental companies tend to be skewed really low, 4 stars is pretty exceptional for any car rental place. That was more than enough to convince me to check this place out. I rented from them from for 3 days and it was fantastic. Here's what made my experience great (in order of importance to me): - There was no BS. Unlike some other rental car companies, there was nothing shady or sketchy that I experienced here (nonsense charges, trying to sell you things you don't need and insisting that you need them, etc.). Everything was very straightforward and transparent. - The prices were cheap. The base price for 3 days of car rental was like 70 dollars or something like that. That's a pretty good price in my experience. - They're flexible. I only had my debit card and not credit card with me so a lot of the larger companies wouldn't let me rent a car from them (fair enough). When I called Value Rental Car I was promptly told that this wouldn't be a problem. - The owner Ali is a really nice guy. He makes you feel like you are his friend, and that's a good feeling to have from a car rental owner. - It was really nice inside. This probably isn't that important but the entire building, inside and outside, was really new looking. They're a smaller rental car company so they don't have too many cars in the back. Some of the cars are a little bit older (2000's). Personally that didn't really matter to me. The car was in great condition, very clean inside, and ran great. Overall, definitely come here if you're renting near LAX.
I've rented cars from them on few occasions, and will continue to conduct business with them when necessary in the future. I usually call Maryam and tell her what my budget is and how long I need the rental for, she always exceeds my expectations. Not only is she nice, sweet and professional, she is also very understanding when it comes to my budget. Once I couldn't afford to pay the asked price for the car i wanted, she was able to find another vehicle with the same features but in my budget. You can't get that level of service at bigger companies like Hertz or Enterprise. Those companies are not flexible with their prices or their cars, they have set prices for each of their cars and they could care less if you rent with them or not. But Value Rental Car does everything in their power,whether its with their offers or their customer service, to earn your business and to also keep you as a long term customer. Her dad is also very nice and welcoming, everytime I see him there, we talk about his past travels and his recommendations about where me and my boyfriend need to visit :) I recommend everyone to go and rent cars from here before settling elsewhere and of course, before wasting your money..
I don’t care how much money I have, I would never go any where else but Value Rental Car. They have always been there for me and my children even when I was struggling with payments and they have helped me even purchase the car I was renting. I love my vehicle and get so much compliments and I would never buy or rent a car from no one else.
This place is an excellent alternative to the national chains, especially if you don't fit the criteria to rent from those chains. My daughter needed a rental while her car was in the shop and since she is not 21, her options were limited. She found this place and off we went. Maryam was very nice, knowledgeable, and professional. She explained all the charges and fees thoroughly and even upgraded the car from an older model to a new model, at no extra cost. She definitely made the experience a positive one. I highly recommend Value!
I recently shopped around for the best rates in rental cars and did not find anything to affordable until I found value rent a car, I spoke with Maryam and she took very good care of me, she gave me the best customer service and rate for a rental I will definitely be going back whenever I need a reliable and affordable rental thanks for giving great service