Tired of robocalls, difficult to use booking sites, and indifferent sales agents? Locally owned and operated auto rental agencies offer a personal touch that major car rental companies can’t match. Along with being more flexible than corporate chains, independent auto rental companies often have better prices. For major rental companies, their rules and rates are set in stone by an office worker thousands of miles away. When you go with a local rental agency, you get on-the-spot consultation by a friendly professional that wants to help you get on the road. Here are a few reasons to make the switch to independent auto rental.
Let’s say you don’t have a major credit card and you want to rent a car for a week. If you went to a major car rental company, they wouldn’t be able to help you. Most corporate companies require that all renters provide a valid credit card to make a deposit on a vehicle. This excludes a large number of people who have bad credit, no credit, or don’t use credit. You can get around this by renting through a local agency. Many of them accept cash and debit card deposits on cars. You may have to pay an extra on your deposit, but renting a car with cash is straightforward when you go through a local company
Another issue you may run into, is if you’re under the age of 25. Although the rules change state by state, you’re generally only allowed to rent a car if you’re over the age of 21. Some national car rental chains may rent a car to someone underage if they provide a credit card and have good credit, but this isn’t a guarantee. Independent car rental agencies are a lot more flexible about the age of the renter. Some local auto rental agencies may rent to drivers as young as 18. For an independent car rental company, helping the customer get to their destination is more important than red tape.
Hidden Fees and Mileage Restrictions
Major rental companies make a lot of their money on hidden fees. It’s almost an industry standard to hide the true price of a rental behind a wall of fine print. Local rental agencies often provide a no-nonsense pricing that is much better than your standard rental company. Instead of playing the telephone game with an office somewhere, you’ll get hands on service and flexible booking for whatever situation you’re in. If you plan on doing a lot of driving, you’ll have to look out for mileage restrictions too. Talk to a local rental agent about your plans and they’ll assemble a rental agreement that works for you.
Superior Customer Service
Customer satisfaction is a core part of any successful small business. According to a study done by the Travel Industry Association of America, over 40% of all travel information was collection through referrals. Word of mouth is exceedingly important to a local business. This makes your experience a top priority for an independent auto rental agency. When you get an independent auto rental, you’re supporting a small business. To a local company, customer satisfaction is held to the highest standard. A smaller rental company will go out of their way to give you the best experience they can offer. Since they’re owned and operated locally, this gives them a lot more leeway to offer you a deal or a more desirable package.
Renting a Car in Los Angeles Soon?
At Value Rental Car we want to help you get to your destination quickly and affordably. We offer clean and affordable rental cars for local driving in LA, with complimentary pickup and drop off at LAX. If you’re a college student, we want to help you get on the road. We rent to drivers under the age of 21, and we offer cash and debit card car rentals. Let us know what we can do to help.